BUILT FOR GOHIGHLEVEL AGENCIES

I Own the Backend
So You Can Scale Your Agency

I partner with GoHighLevel agency owners to handle onboarding, sub account setup, compliance, automations, funnels, and systems. While you focus on sales, clients, and growth, I make sure your backend runs clean, stable, and scalable.

How I Support Agencies

How I Help GoHighLevel Agencies Scale Cleanly

Ongoing Optimization and Support

I continuously maintain and improve your systems so your agency stays organized, efficient, and ready to scale without rebuilding.

Client Onboarding and Sub Accounts

I fully manage client onboarding and sub account setup from compliance to automations, ensuring every client starts with a consistent and scalable system.

Automations and Workflows

I build reliable workflows that handle lead routing, follow ups, onboarding, and internal notifications so nothing breaks as client volume grows.

Backend System Setup

I set up and structure your GoHighLevel backend so everything starts clean. This includes pipelines, custom fields, calendars, users, and account structure designed for scale.

Custom Strategies

Tailored communication plans to match your brand’s unique goals and amazing audience.

Seasonal Campaigns

Leveraging seasonal trends to boost visibility and with amazing audience engagement.

Event Promotion

Creating impactful PR campaigns that elevate your events and amazing brand image.

Media Relations

Building strong media connections for effective and amazing memorable brand stories.

How I Support Agencies

Everything Your GoHighLevel Agency Needs
Built and Managed in One Place

Client Onboarding and Account Setup

Compliance and Messaging Setup

CRM and Pipeline Architecture

Workflow and Automation Builds

Funnel and Landing Page Builds

Email and SMS Marketing Systems

Ads Manager and Tracking Setup

Affiliate Program Setup

Courses and Membership Portals

Payment Links and Monetization

Dashboards and Reporting

Ongoing Backend Support

A2P Messaging Compliance

A2P Compliance Setup Required to Launch Messaging in GoHighLevel

Before any business can send SMS through GoHighLevel, A2P messaging compliance must be completed. This process is required by carriers to verify the business, messaging use case, and consent practices. Without proper A2P registration, SMS delivery may be restricted, blocked, or fail entirely.

I handle the full A2P compliance setup inside GoHighLevel, including brand registration, campaign registration, opt in language review, and workflow alignment. This ensures messaging is approved, deliverable, and ready before campaigns or automations go live.

Compliance is not optional. It is the foundation for reliable SMS delivery.

System Foundations

Custom Domain, Email Authentication, and Phone Setup

Before messaging, automations, and outbound communication can function reliably in GoHighLevel, the core system setup must be completed. This includes a custom domain connection, email authentication, and phone number configuration. Without these steps, email deliverability suffers, SMS can fail, and outbound calls may be flagged or blocked.

I handle the full setup and verification process to ensure your system is trusted by inbox providers and carriers from day one.

What I Set Up

Custom Domain Configuration
I connect and verify your custom domain inside GoHighLevel so funnels, links, and branded assets work correctly.

Email Authentication (DMARC, SPF, DKIM)
I configure and validate email records to improve inbox placement, protect domain reputation, and prevent spoofing.

Phone Number Setup and Registration
I provision phone numbers, configure calling and SMS settings, and handle CNAM registration to improve call answer rates and message delivery.

Reliable communication starts with proper system setup.

CRM Structure

Pipelines, Opportunities, and Contact Tag Setup

A scalable GoHighLevel system starts with a clean and intentional CRM structure. Pipelines, opportunities, and contact tags must be configured correctly to ensure accurate tracking, reporting, and automation behavior. Without proper setup, data becomes unreliable and workflows break as volume increases.

I design and manage CRM structures that reflect how your agency actually operates, ensuring visibility, consistency, and scalability across all client accounts.

Your CRM structure determines how well everything else works.

Automation Systems

Automations and Calendar Setup

Automations and calendars are the engine of a scalable GoHighLevel system. When they are not structured correctly, leads fall through, appointments are missed, and teams lose visibility. Proper setup ensures every action triggers the right follow up, notification, and next step without manual work.

I design and manage automation workflows and calendar systems that support lead routing, booking, reminders, and internal processes while remaining stable as volume grows.

Automation only works when the logic behind it is built correctly.

Conversion and Delivery Systems

Funnels, Websites, Portals, Forms, and Surveys

unnels, websites, portals, forms, and surveys are the front facing layer of your GoHighLevel system. When they are not built correctly, data breaks, automations misfire, and user experience suffers. Proper structure ensures every interaction flows cleanly into your CRM, pipelines, and workflows.

I build these assets inside GoHighLevel with backend logic in mind, so they integrate seamlessly with automations, reporting, and client delivery.

Every frontend asset should serve the backend system.

Growth and Automation Layer

Affiliates, Chat Widget, AI, and Ads Manager

As agencies scale, growth tools must be connected directly to the backend system. Affiliates, chat widgets, AI, and ad tracking only work when they are properly structured inside GoHighLevel and tied to automations, attribution, and reporting.

I set up these systems so traffic, conversations, and referrals convert cleanly and are fully trackable without creating operational chaos.

Growth tools should increase leverage, not complexity.

Save Time and Stay Focused on Growing Your Agency

My Mission

My mission is to help GoHighLevel agency owners scale with confidence by fully owning the backend of their business.

I take responsibility for setting up and maintaining the systems that keep agencies running smoothly, from onboarding and compliance to automations, funnels, and client sub-accounts. While agency owners focus on sales, clients, and growth, I ensure their GoHighLevel infrastructure stays clean, reliable, and built to scale.

I believe strong systems create freedom. When the backend is done right, growth becomes sustainable, predictable, and less stressful.

Charity Grace Macas

Hi, I’m Charity I am a GoHighLevel backend systems specialist who partners with agency owners to build, manage, and scale the operational side of their business. I work behind the scenes to make sure systems run smoothly, data stays clean, and clients are onboarded correctly from day one.

My Background

I started my career in sales and administrative roles, where I developed a strong understanding of how businesses grow through structure, follow up, and clear processes. Over time, I transitioned into CRM operations and marketing automation, working closely with business owners and agencies to support lead generation, client management, and backend workflows.

As my experience grew, I became highly specialized in GoHighLevel. I have worked across multiple agency environments and industries, handling everything from initial account setup to complex workflows, automations, AI configurations, dashboards, and compliance requirements. I have supported agencies managing multiple client sub accounts and scaling their systems without losing clarity or control.

My Focus Today

Today, I focus on helping GoHighLevel agency owners scale their businesses by fully owning the backend side of operations. I handle client onboarding, sub account setup, compliance, automations, funnels, marketing systems, and reporting. This allows agency owners to stay focused on sales, leadership, and growth while knowing their systems are built correctly and maintained properly.

Frequently Asked Questions

Save Time And Manage Your all projects easily

Why should I partner with you instead of handling GoHighLevel myself?

Most agency owners can build in GoHighLevel, but doing it consistently while scaling takes time and focus away from sales and leadership. I take full ownership of the backend so you can grow the agency without constantly rebuilding systems or fixing issues.

How are you different from a VA or freelancer

I do not just execute tasks. I design and own systems. I think in terms of scalability, compliance, and long term operations, not one off requests. My goal is to build a backend that supports your agency as it grows.

What problems do you typically solve for agencies

I solve issues like broken workflows, inconsistent onboarding, duplicate opportunities, compliance gaps, unclear reporting, and systems that do not scale across multiple client accounts.

Will you handle client onboarding and sub account setup

Yes. I take ownership of client onboarding and build sub accounts from compliance setup through automations, funnels, and reporting.